Terms Of Use
Payment Terms and Collection Costs
At Alex & Brothers Appliance Repair, we are dedicated to providing reliable appliance repair services at competitive prices. We understand that unexpected breakdowns and issues with your appliances can be both costly and stressful. That’s why we strive to offer affordable repair solutions without compromising on the quality of our work.
Regarding payment terms, we require a non-refundable service fee, which covers the initial diagnosis and assessment of your appliance issue. This fee allows us to deliver precise repairs and ensures that our technicians have the necessary tools and components to resolve your appliance problems effectively.
Upon completion of the repair, we will provide you with a detailed invoice that includes the cost of the repair, any additional parts or components used, and applicable taxes. For your convenience, we accept various payment methods, including cash, credit cards, and electronic bank transfers.
If payment is not received within the agreed-upon timeframe, we reserve the right to charge collection costs, which may include administrative fees and legal expenses. We understand that unforeseen circumstances can arise, and we encourage you to communicate with us to discuss alternative payment arrangements if needed.
At Alex & Brothers Appliance Repair, customer satisfaction is our priority. We are committed to delivering high-quality services with the utmost care, ensuring your peace of mind. We also offer warranties on our workmanship and any replaced parts, providing you with added assurance and protection.
For more information regarding our payment terms and collection costs, please refer to our Terms of Use or contact our customer service team during business hours.
Limited Warranty
Alex & Brothers Appliance Repair stands behind the quality of our work and the parts we use for repairs. We offer a limited warranty on our services and any replaced parts to provide you with peace of mind and confidence in our repairs.
Our limited warranty covers the craftsmanship of our technicians and the performance of the parts we install. If you experience any issues related to the repair service or the replaced parts within the specified warranty period, we will gladly address the problem at no additional cost.
Please note that our limited warranty is subject to certain conditions and exclusions. Any damage resulting from misuse, unauthorized repairs, or negligence on the part of the customer will not be covered under the warranty.
To maintain the validity of your warranty, it is essential to follow the manufacturer’s guidelines for the proper use and maintenance of your appliances. Failure to do so may void the warranty.
If you encounter any problems after the repair, please do not hesitate to contact our customer service team to schedule a follow-up appointment as soon as possible. We are committed to resolving any issues promptly and efficiently.
Alex & Brothers Appliance Repair is dedicated to providing reliable repairs and exceptional service. With our limited warranty, you can trust in the quality of our work and be confident in the longevity of your repaired appliance.
Limitation of Damages
Alex & Brothers Appliance Repair understands that accidents can happen and unforeseen issues may arise even after we have repaired your appliance. However, it is important to clarify the extent of our liability.
While we strive to provide the highest level of care and deliver reliable repairs, we cannot guarantee that all appliances can be fixed or that further damage will not occur. Therefore, our liability is limited to the repair service we have performed and any replaced parts.
In the event of catastrophic damage or any other unforeseeable circumstances arising from the repair process, our liability is further limited to the cost of the repair or replacement of the specific part that we worked on. We are not responsible for any indirect or consequential damages that may result from the repair, including but not limited to loss of use, loss of business, or damage to other property.
By engaging our services, you agree to our terms and conditions, which include the limitation of damages. We strongly recommend taking appropriate measures, such as obtaining extended warranties or insurance coverage, to protect against any potential financial risks beyond our control.
We appreciate your understanding and cooperation. Our goal is to provide you with reliable and affordable repair services while ensuring transparency regarding our liability and the scope of our responsibility.
Damage Waivers
At Alex & Brothers Appliance Repair, we recognize that accidents and damage may occur during the repair process. While we strive to provide high-quality services and accurate repairs, we want to ensure that our customers are fully aware of our damage waiver policy.
By engaging our services, you agree to waive any claims for damages beyond the repair service we have performed and any replaced parts. We cannot guarantee that all appliances can be fixed or that further damage will not occur. Therefore, our liability is limited to the cost of the repair or replacement of the specific part we worked on.
In the event of catastrophic damage or any other unforeseeable circumstances, our liability is further limited to the cost of the repair or replacement of the specific part. We are not responsible for any indirect or consequential damages that may arise from the repair, including loss of use, loss of business, or damage to other property.
We strongly recommend obtaining extended warranties or insurance coverage to safeguard against any potential financial risks beyond our control. These additional measures provide peace of mind and protect against unexpected breakdowns or costly repairs.
By choosing Alex & Brothers Appliance Repair, you acknowledge and accept our damage waiver policy. We are committed to providing reliable repair services while ensuring that our customers are well-informed of the limitations and risks associated with the repair process.